LashMuse Support
Need help with the app, exports, purchases, or Restore Purchases? Contact us below.
Contact
Email: imaezings@gmail.com
App Name: LashMuse
Developer: Hyunseung Lee (Imaezings)
Support Languages: English, Korean
What to Include in Your Email
To help us respond faster, please include:
- your device model and iOS version;
- the app version;
- a short description of the problem;
- screenshots if available; and
- whether the issue is related to Save, Share, or Restore Purchases.
Frequently Asked Questions
1. The app cannot access my camera.
Open the iOS Settings app, find LashMuse, and allow Camera access.
2. I cannot access my photos.
Open the iOS Settings app, find LashMuse, and allow photo access.
3. My saved image looks low resolution or has a watermark.
Free export may be low resolution and may include a watermark. Pro unlocks HD export and watermark-free export.
4. I already purchased Pro. How do I restore it?
Open the upgrade or paywall flow in the app and tap Restore Purchases.
5. The app could not analyze my photo.
For best results, use a clear front-facing photo with both eyes visible and good lighting.
Korean Support / 한국어 지원
문의 이메일: imaezings@gmail.com
앱 사용 중 문제가 있거나 구매 복원, 저장, 공유 관련 문의가 있으면 위 이메일로 연락해 주세요.
문의 시 아래 내용을 함께 보내주시면 더 빠르게 도와드릴 수 있습니다.
- 사용 기기 모델 및 iOS 버전
- 앱 버전
- 문제 설명
- 가능하면 스크린샷
- 저장 / 공유 / 구매 복원 관련 여부
Privacy
Please review our Privacy Policy for information about how LashMuse handles data.